Focus Areas

Improving Quality of Care through Capacity Building

Every year, DKT builds the capacity of hundreds of thousands of health providers—including doctors, nurses, midwives, and pharmacists—to improve the quality of care clients receive around the world. DKT works with providers in the private and public sectors on how to confidently use and counsel clients on our products. 

Capacity building is an ongoing initiative. DKT refreshes providers’ knowledge and helps them keep pace with evolving reproductive health technologies, allowing providers to better meet the needs of their clientele. 

Comprehensive

DKT’s sales representatives are equipped to train providers on our full product range to ensure clients can choose the method that best meets their needs.

Evidence-Based

DKT’s approach to capacity building is grounded in the latest research and best practices in reproductive health.

Sustainable

DKT supports healthcare professionals today so they can provide for their clients tomorrow. DKT’s approach also encourages continuing medical education and learning.   

Our Approach to Training

DKT’s approach to training builds on the technical knowledge of providers, challenging stigma and keeping providers informed about the latest reproductive technologies. We encourage positive attitudes about sexuality, promote choice, and deconstruct biases to help providers deliver comprehensive care within the parameters of local laws.

DKT’s training programs cover: 

  • IUD and implant insertion and removal;
  • Balanced counseling on the full range of contraceptive options;
  • Contraceptive technology updates;
  • Safe abortion, post-abortion care, and miscarriage management.

Some of our techniques are highlighted below. 

Engaging, Practical Techniques

Beyond theoretical know-how about product benefits and uses, DKT delivers technical training to improve providers’ level of comfort in delivering a range of reproductive health services. From providing realistic, anatomical models for IUD insertion and removal training to supplying papayas as uterine models for manual vacuum aspiration (MVA) training, we emphasize hands-on—and memorable—experiences.    

Medical Detailing

Every visit to a clinic or pharmacy to restock products is an opportunity to build the capacity of providers. DKT sales agents provide medical detailing to providers, engaging in one-on-one conversations to reinforce product benefits, use, and recommended retail pricing. DKT sales representatives are coached on how to respond to potential objections from providers about new or underutilized reproductive health products.      

Business Management Training 

DKT offers training on topics like financial management, inventory management, merchandising and branding to healthcare providers. In Pakistan, for example, DKT operates a nationwide network of midwife-owned and operated clinics. Midwives are supported with business fundamentals training, orientation to DKT’s range of products, and clinic branding to support the growth of their businesses.  

Certifications & Collaborations 

DKT proudly collaborates with partners to bring high-quality training to thousands of providers each year. In Latin America, DKT partners with the International Planned Parenthood Federation (IPPF) to offer online medical abortion training developed jointly with HowToUseAbortionPill and endorsed by the International Federation of Gynecology and Obstetrics (FIGO).

Leveraging eLearning
to Build Capacity at Scale

DKT believes that capacity building is an ongoing exercise. In addition to providing opportunities for skill development through workshops with theoretical and practical components, medical detailing, and webinars, DKT uses interactive e-learning platforms to build capacity.

DKT and our affiliates operate online “academies” or e-Learning platforms to support providers around the world. Many of these platforms offer certification courses to build the technical and counseling capacity of the doctors, nurses, midwives, and pharmacists offering our products. Select modules are designed in partnership with or certified by partners such as the International Planned Parenthood Federation (IPPF), the International Federation of Gynecology and Obstetrics (FIGO), and Médecins Sans Frontières (Doctors without Borders), among others.

Explore our eLearning hubs below.

DKT Academy

DKT Academy is a free medical education platform, ideal for Spanish-speaking students and medical professionals who want to learn more about gynecology, obstetrics, and sexual health. Watch video classes and participate in scientific events taught by medical specialists, at your own time and place. At the end of the courses, receive your certificate of completion directly on the platform.

The WomanCare Academy is dedicated to training healthcare providers on contraception and safe abortion products and services using evidence-based information for patient-centered care. Through the WomanCare Academy, we educate gynecologists, nurses, midwives, and other healthcare providers worldwide to build their skills in delivering high quality, patient-centered care using our contraceptive and safe abortion products.

How to Use (HTU) online courses have been designed by medical experts to fill the information gap and facilitate proper administration of medical abortion by providers around the world. HTU offers a certification program on medical abortion, as well as courses on medication abortion in humanitarian settings and self-managed abortion.

  • Professionally tailored: Designed to meet industry standards, written by industry leaders
  • Global and multilingual: Courses that can be accessed around the world, in multiple languages
  • Free for all: No charges. No fees. No subscriptions. Quality training at zero cost.
  • Certificate of completion: Demonstrate course mastery and receive a certificate of completion for select courses.

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